Dr Sangster and partners

Earby Surgery

Drs Sangster, Huxley, Smith and Horsfield

Telephone 01282 731370

Fax 01282 731388

Out of Hours 111

Monday - Friday 8.00am to 6.30pm

Edward Street, Earby, Lancashire. BB18 6QT.

 

We currently have an open list and are accepting new patients

The team at Earby Surgery care for about 8,000 patients in the Pendle area. We have an open list and are welcoming new patients. We have modern premises with a spacious waiting room, a fully equiped treatment room, ECG and lung function testing, minor surgery facilities, women's and children's health services. We have recently been reaccredited with the prestigious Quality Practice Award from the Royal College of General Practitioners (RCGP). At the time of writing we are currently one of only 17 practices in England to achieve this.

To make access easy for all, we have new automatic doors and a lift. In addition we have spacious toilet facilities to accommodate wheelchairs with ease.

 

DIAL 111 FOR OUT OF HOURS CARE


Christmas Opening Hours
Practice closes 24th Dec at 4pm and reopens at 8am on 29th December.

New Year
Practice closes 31st Dec at 4pm and reopens at 8am on 2nd January.


News

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Appointment system

From the 1st September 2014 we will be trialling a new appointment system with the aim of offering more convenient appointments for patients.  We will be offering longer appointments to those over 75.  To accommodate this we will no longer have the late morning 'sit and wait' appointments.  Appointments can be booked up to 4 weeks in advance by telephone or on the website.  Some same-day appointments will be available.  There will also be a duty doctor available to deal with urgent and emergency requests.

We hope that the system will be easier and fairer for everyone but anticipate some teething problems during the transition.  We hope you will understand and provide feedback by completing one of the forms which will be available in the waiting room.

Ambulance response times

The Patient Participation Group raised concerns about emergency ambulance response times in the area.  Isolated cases may not be representative of the service as a whole, but we would offer to collect a series of cases and feed back to the ambulance service on your behalf.  Please let the surgery know of any issues and we will take details.

Dementia awareness: click here for futher information on local services

Patient Access Survey 2013-2014

 The Practice is grateful to the help and support of the Surgery Patient Participation Group, and in particular Mr Chris Nolan who developed the survey which examined how we are performing with regards to accessing a GP.

 The survey was undertaken in January. We received over 150 responses and we  are evaluating the results carefully.

 Early indications suggest that the vast majority are satisfied or very satisfied with the availability and range of appointments and we received some very positive feedback. We do need to consider how we can improve our access to on-line appointment booking, and there are concerns about how long you sometimes have to wait if you want an apointment with a specific doctor. We will look at the results carefully and consider how we could make improvements.

 Thank you to all those who took part, your feedback is appreciated and will help us to improve.

Results 
Action points

Appointments bookingPrescriptions online

 

01282 731370 Earby Surgery, .Edward Street, Earby, Barnoldswick, Lancashire. BB186QT. 2014 Earby Surgery