Dr Sangster and partners

Earby Surgery

Drs Sangster, Huxley, Taylor, Smith and Horsfield

Telephone 01282 731370

Fax 01282 731388

Out of Hours 111

Monday - Friday 8.00am to 6.30pm

Edward Street, Earby, Lancashire. BB18 6QT.

 
Online patient access - repeat prescriptions and appointment management

We currently have an open list and are accepting new patients

The team at Earby Surgery care for about 8,000 patients in the Pendle area. We have an open list and are welcoming new patients. We have modern premises with a spacious waiting room, a fully equiped treatment room, ECG and lung function testing, minor surgery facilities, women's and children's health services. We have been credited with the prestigious Quality Practice Award from the Royal College of General Practitioners (RCGP) on two occasions.

To make access easy for all, we have automatic doors and a lift. In addition we have spacious toilet facilities to accommodate wheelchairs with ease.

 

DIAL 111 FOR OUT OF HOURS CARE

DIAL 999 FOR IMMEDIATE LIFE THREATENING EMERGENCIES



News

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Merger of Colne Corner and Earby Surgery


We are considering the merger of Edward Street Surgery, Earby, and Colne Corner Surgery to merge and work as one Practice with effect from 1 July 2016.  

Primary Care, and in particular general practice, is changing fast. A significant number of GPs are approaching retirement age and recruiting new GPs to the area is not easy.  The NHS, like many public bodies and other sectors, is experiencing tight finances.  We believe that if we are to succeed in providing high quality patient care in the future then we need to think about how we can make the most of our limited resources.  This includes finance, workforce capacity and practice premises. Working as one practice rather than two will enable us to make the best use of the resources we have, and ensure a better future for our patients and staff.

Click here for more details

Have your say: Complete the survey



Electronic prescriptions

You can now nominate a pharmacy closest to where you live, work or shop so that you don't have to visit your GP practice to pick up your paper prescription.

You do this my just filling in a form at the pharmacy or GP surgery.

You can change the nominated pharmacy any time you want.  The system is reliable, secure and confidential and will only be seen by the same people who see it now.

Appointment system

We listened to patient feedback and amended our appointment system in October 2014.  The appointment system is a mixture of pre-bookable routine appointments and urgent appointments booked through GP led telephone triage.  

If you need a routine appointment, maybe a routine medication review, then you can book online or through the reception in the usual way.  

Should you need to be seen sooner for a more urgent medical problem, then the receptionist will arrange for a GP to call you back.  The GP will then discuss your problem over the phone and arrange a face-to-face review if needed, within a clinically appropriate time frame.  Some problems will be managable over the phone, others may need a nurse appointment and others a face-to-face GP consultation.

This responsive system offers availability to cater for many different sections of our patient population.   While many practices have removed the ability to pre-book a routine appointment, we recognise that this is valued by the elderly, vulnerable patients and those with chronic disease and long term conditions.  The telephone triage system allows the GP to direct you to the best professional to manage your problem first time, while at the same time offering the opportunity to try to fit an appointment around work or school.

We now offer standard 15 minute appointments to all over-75s to recognise the increased complexity of many of these consultations.

Ambulance response times

The Patient Participation Group raised concerns about emergency ambulance response times in the area.  Isolated cases may not be representative of the service as a whole, but we would offer to collect a series of cases and feed back to the ambulance service on your behalf.

Please let the surgery know of any issues and we will take details.

General medical service contract net income

From 1 April 2015, it is a contractual requirement for practices to publish on their practice website by the end of the financial year (i.e. 31 March 2016), the mean earnings for all GPs in their practice relating to the previous financial year (i.e. 2014/15).  Our figures are available here.

Dementia awareness: click here for futher information on local services

Patient Access Survey 2014-15

 The Practice is grateful to the help and support of the Surgery Patient Participation Group, and in particular Mr Chris Nolan who developed the survey which examined how we are performing with regards to accessing a GP.

 Thank you to all those who took part, your feedback is appreciated and will help us to improve.

Patient participation group survey report 2014-2015


 

01282 731370 Earby Surgery, .Edward Street, Earby, Barnoldswick, Lancashire. BB186QT. 2016 Earby Surgery