Pat Chippendale Practice / business manager

Pat has worked at the surgery for 20 years and runs the business side of the practice. Her role has changed many times, through fund-holding and now with the new Primary Care Trust. Pat is involved with the PCAG, and with the PCT as practice manager representative on the IT board.

 

Carolyn Taylor Office Manager

Carolyn is the links co-ordinator, ensuring all the claims are sent via the modem to Lancashire & South Cumbria Agency for items of service and registration.

 

Kath Cardwell Secretary

Kath does all the surgery referrals and general secretarial duties.

 

Linda Poole Receptionist

Linda has worked in reception for over a year. She is currently training in IT to assist the practice maintain its paper-light policy.

 

Sharon Hampshire Receptionist

Sharon looks after and updates the surgery library, including the tutorial resource files for training.

 

Tracy Wilkinson Receptionist

Tracy is the medical reports officer. She monitors all reports from solicitors, insurance companies and other requests for medicals and reports. She assists the manager with the appointments system, being responsible for the adding and deleting of surgeries as appropriate.

 

Margaret Higgins Receptionist

Margaret has general reception duties, and looks after the notes administration and practice records of deceased patients. She is also responsible for recording follow-up visits.

 

Kelly Sunter Receptionist

Kelly joined the team in summer 2006. She has general reception duties at the main desk and taking phone calls.

 

Jenny Fothergill Receptionist

Jenny joined us in summer 2006 with Kelly. She works with the reception team at the front desk.